Sensormatic Analytics Web Application Provides Next Generation Video Integration to NaviStor Exception Reporting Platform to Help Retailers Address Store IT Bandwidth Challenges in Accessing Surveillance Video
"Having an application that gives us the ability to do that would enhance our business intelligence efforts as we strive to be as efficient and as effective as possible,"
- Tim Bartkowiak,
director of loss prevention and security
Now retailers can take advantage of
NaviView, an integrated video analytics
tool tied to the Sensormatic Analytics
NaviStor Point of Sale (POS) solution,
which will be available in spring 2010.
Integrating video with POS transaction
monitoring helps reduce the investigative
timeline associated with internal theft by
leveraging the power of statistically based
exception reporting and digital video.
Exception reporting includes a video component
to speed up resolution of investigations,
and digital video obtains smart data
triggers that help find the exception video
faster while minimizing transmission of
video over corporate networks.
Sensormatic Analytics provides comprehensive
store business intelligence across
multiple data sets; including integration
with video surveillance to help retailers
improve store operations and meet their
profit margin goals. Designed to integrate
video events with NaviStor exception
reporting, NaviView is a web based
application for the Intellex Digital Video
Recorder (DVR) to provide greater visibility
to transaction details side-by-side with
video clips, in a single viewer application.
With the flexibility to schedule and upload
selected video clips, NaviView streamlines
the review process to enable retailers with
store bandwidth challenges to gain access
to video clips, which were previously
unavailable due to IT network restrictions.
Also the ability to retrieve corresponding
video clips streamlines the investigative
process and improves validation of the
investigator's suspicions around
According to the 2009 Global Retail Theft
Barometer, retailers worldwide lost more
than $114 billion from shrink and inefficiencies,
with over $40 billion resulting from employee theft. To help retailers address
this significant form of loss, NaviView
communicates directly with the Intellex
DVR allowing loss prevention, asset protection
and operations staff to pull video
from the DVR without requiring a separate
video retrieval program.
Better managing and organizing POS
surveillance video linked with POS
Key Performance Indicators can provide
potential benefits in the investigative
process, according to Tim Bartkowiak,
director of loss prevention and security
for Spartan Stores, a combined grocery
retailer-wholesaler based in Grand Rapids,
Michigan. "Having an application that
gives us the ability to do that would enhance
our business intelligence efforts
as we strive to be as efficient and as
effective as possible," he said.
NaviView offers retailers three options
for video retrievals which are used for
investigating transactions. First, the
"In box" contains transactions requested
by the user for immediate viewing.
Second, the "Scheduled" folder contains
transactions that are scheduled to be
downloaded during off peak hours to
preserve bandwidth on the store's network.
Scheduling video downloads also
helps to avoid traffic backup on DVR
servers. Third, the "Archived" folder contains
transactions the user wants to save
for later review, and more importantly,
cannot be altered to protect the integrity
of the transaction video to aid in prosecuting
Another feature is the ability to retrieve
additional video before and after the
actual transaction, selected by number
of minutes, which may be useful in identifying
possible crimes such as sweethearting.
Previously, investigators had to run
another application and sift through significant
amounts of video footage to find the
desired video clip in order to view what
occurred before and after a transaction.
NaviView is part of the feature-rich
NaviStor POS exception based reporting
system. NaviStor is the flagship product
of the Sensormatic business intelligence
solution suite that helps retailers collect
data on Key Performance Indicators (KPIs)
across the store, district, region and chain.
Retailers can use that information to make
operational improvements to limit losses
and increase productivity. This new
software application strengthens ADT's
already robust product offerings by integrating
business intelligence with in-store
investments in solutions such as EAS and
video surveillance. These enhancements
will help retailers realize their ultimate goal
of controlling internal theft and enhancing
profitability with a more precise exception
reporting tool for POS monitoring.