With a Rapidly Growing Business and Hundreds of Stores, SCAG Identified the Need for a National and International Security Provider that Could Grow With Them
With a rapidly growing business and hundreds
of stores, Super Cheap Auto Group
(SCAG) identified the need for a national and
international security provider that could
grow with them. With such a varied product
range, SCAG required a complex and highly
networked solution to help protect them
from theft, intrusion, security breaches
and product loss.
They needed a provider with proven large
scale retail security experience, a presence
across Australia, and an end-to-end range
of products and services that could meet
SCAG's uncompromising commitment to
protecting its people and property. After
researching the market, ADT Security
was identified as the ideal choice.
SCAG has been a customer of ADT Security
since September 2006. The first step was
rolling out sophisticated electronic article surveillance
(EAS) for the BCF (Boating Camping
and Fishing) chain of stores and in 2008 this
was significantly expanded across the whole
group to include intrusion alarms, video surveillance
and monitoring security solutions.
Alarms have been installed externally as well
as internally, to help protect confidential trading
information. In the event the phone lines
are not available, a backup alarm signal path
ensures alarm communication to the ADT
Security Response Centre is not compromised,
and any attempted breaches can
be immediately acted upon.
Additionally, the management team
benefits from using supervised monitoring,
which means stores can be monitored
remotely to ensure agreed trading hours
are adhered to. Video visual surveillance
covers all areas, from the docks to the
trading floor, encompassing the aisles, over Point-Of-Sale desks and
entry / exit points. SCAG also
uses the ADT Select real time
web based customer service
portal to view alarm history,
schedules, callouts and zone
lists, and run reporting.
The BCF (Boating Camping
and Fishing) stores have an
added level of protection with
EAS in the form of Sensormatic
Ultra Post systems, self
contained pedestals with integrated
power supply for easy
installation and lower cost.
This includes a wide range of
hard tags to cover apparel,
fishing rods and reels, disposable
security labels to protect
lures, DVD's and Protex individual alarms
to protect electronic navigation systems
and fish finders.
The Goldcross Cycles stores have also started
an innovative trial of automated people
counting retail analytics software in four of
their major stores in Queensland and Victoria.