Four Keys to Loss Prevention in an Omni-channel World

From Chain Store Age

By Tony D'Onofrio, Chief Customer Officer at Tyco Retail Solutions

Tony D'Onofrio, Chief Customer Officer at Tyco Retail Solutions As the centerpiece of today’s omni-channel world, customers expect a seamless experience no matter when, where or how they chose to shop. However, this explosion of multiple shopper scenarios is a significant challenge for retail operations.

Brands not only depend upon a seamless integration between online and in-store point-of-sale (POS) systems, but also contend with a paradigm shift of selling merchandise from a database rather than a physical store.

Read the complete article featuring Tony D’Onofrio, sharing a new perspective on potential opportunities for loss in the evolving omni-channel retail store environment.

Filed under Loss Prevention; Omni-ChannelKeywords omnichannel; loss prevention

Published on 11/10/2016 Permalink

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