By Tony D'Onofrio, Chief Customer Officer at Tyco Retail Solutions
As the centerpiece of today’s omni-channel world, customers expect a seamless experience no matter when, where or how they chose to shop. However, this explosion of multiple shopper scenarios is a significant challenge for retail operations.
Brands not only depend upon a seamless integration between online and in-store point-of-sale (POS) systems, but also contend with a paradigm shift of selling merchandise from a database rather than a physical store.
Read the complete article featuring Tony D’Onofrio, sharing a new perspective on potential opportunities for loss in the evolving omni-channel retail store environment.
Filed under Loss Prevention; Omni-ChannelKeywords omnichannel; loss prevention
Published on 11/10/2016 Permalink